Samsung to announce probe results of Samsung Galaxy Note 7 | daily-sun.com

Samsung to announce probe results of Samsung Galaxy Note 7

Sun Online Desk     2nd January, 2017 02:16:17 printer

Samsung to announce probe results of Samsung Galaxy Note 7

 

Samsung Electronics Co Ltd will announce this month the results of an investigation into what caused some of its Galaxy Note 7 smartphones to catch fire.

 

The South Korean firm said in October it was examining all aspects of the phone.

 

The world’s top smartphone maker warned of a $5.1 billion hit to its operating profit over three quarters following its decision to permanently halt Galaxy Note 7 sales in October.

 

Investors and analysts have said it is critical for Samsung to identify the root cause of the fires in order to rebuild consumer trust and avoid repeating the same mistakes.

 

It was revealed in December that Samsung had finished investigating what caused problems with the Galaxy Note 7. Samsung’s Galaxy Note 7 kept overheating and exploded in some cases.

 

It has collected 90 per cent of the devices in the US and will be issuing an update to the remaining users. This will brick the phone and Will not allow the device to be charged.


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